Kill Crew is ran by a small team and our warehouse shipping days are Monday - Friday. All orders will ship in 1-3 business. Once your receive your tracking number, please allow 24 hours for it to update. (this processing time does not apply to Black Friday or Cyber Monday)

It can take our customer service representatives up to 1-2 business days to respond to inquiries.

We work hard to ensure our clothes are a true fit. Should you be unsure, we recommend you select your usual size for zip up hoodies and shirts; for pull over hoodies size up for a loose fit and true to size for fitted. For more information about sizes, you can check the size guide on each product page.

Our checkout is managed by Shopify and Paypal via Braintree, the World’s leading online payment gateways. We accept all major credit and debit cards.

Please head over to our contact page https://killcrew.co/pages/contact-us