How do I track my order? An email will be sent confirming your order has left out warehouse, your tracking information will also be included in this email.
I have not received my order, where is it? Kill Crew is ran by a small team and our warehouse shipping days are Monday - Friday. All orders ship in 1-2 business days. Once your receive your tracking number, please allow 24 hours for it to update.
I emailed customer service, how long will it take them to respond? It can take our customer service representatives up to 1-2 business days to respond to inquiries.
What Payment methods does Kill Crew accept? Our checkout is managed by Shopify and Paypal via Braintree, the World’s leading online payment gateways. We accept all major credit and debit cards.
What do I do when there is an item missing from my order? Please head over to our contact page https://killcrew.co/pages/contact-us